Case Study
Jordan TM
Coordinating Drivers for Scotland’s Fastest Growing Haulage Operator
About Jordan TM
Jordan TM is one of Scotland’s fastest-growing haulage operators. A family-run business with over 10 years in the industry, Jordan TM supports a wide range of general transport operations across the UK.
All fleet management, driver coordination, and daily logistics are orchestrated by the operations team, who manage the end-to-end scheduling, vehicle upkeep, and delivery planning. Working closely with drivers and clients, they ensure every job runs smoothly and on time.
The Outcome
“Mapify simplifies our whole process, especially for our planning team and me as the operations manager, controlling the day-to-day upkeep of our fleet resources. It gives us a one-stop opportunity to supply everything we need at the touch of our fingertips.”
- Colin Wilson, Transport / General Manager
The Challenge / Problem
The quality of their work is really important to Jordan TM.
As the business and fleet continue to grow, the need for stronger visibility, planning, and communication becomes increasingly vital. Previously, coordinating deliveries, driver schedules, and vehicle maintenance across multiple locations required constant manual spreadsheet updates and check-ins, a setup that could easily lead to confusion or missed details.
Key challenges included:
Limited visibility across drivers, assets, and daily job assignments
Manual coordination of schedules and delivery information
Communication gaps between office staff and drivers while on the road
Difficulty tracking driver capacity, shift patterns, and availability
Increased administrative effort to keep systems up to date
To stay efficient and maintain their reputation for reliability, the team needed a single, connected system that brought everything together - from planning and communication to fleet tracking and capacity management.
Mapify Features They Rely On Most
For Jordan TM, Mapify brings structure and real-time clarity to daily fleet operations, helping the team plan and communicate with confidence.
Some of their most valued features include:
Daily Delivery Planning - a clear view of assigned drivers, assets, load details, and delivery locations, all in one place
Driver Communication via WhatsApp - easily sharing jobs with drivers via WhatsApp or text message, complete with automatic collection and delivery address details in a single click
Team Capacity Planning - visualising driver availability, shift patterns, holidays, and potential scheduling clashes
Bringing all this information into one platform has transformed how the team coordinates their operations, improving visibility, saving time, and keeping every delivery on track.
